Professionals work with ARIT GROUP

On our website you can download technical documentation for any equipment. You can also request information directly from our managers.

ARIT specialists will answer all your questions. Typically, it takes maximum up to 6 hours to process your request.

With the supplied equipment – we provide a set of manuals on various media. You can also contact your personal manager to get all the necessary information.

All the equipment we offer to our customers is designed to withstand the harshest conditions. Its life cycle is calculated in decades while the rest is guaranteed. Some customers have been using our equipment for more than 20 years and it is functioning properly. With proper maintenance and support the equipment life cycle is up to 25 years.

Changing the system configuration is possible on site by our engineers during scheduled maintenance or under special request. Also the system can be configured by certified customer employees – we are ready to provide appropriate training courses for them. It’s also possible to remotely configure the system by our engineers over the Internet with appropriate access provided.

We provide our customers with the option to extend their warranty. In this case, there is our extended warranty option. We will always find a suitable solution even if it is not a warranty issue.

ARIT provides support for the complete system. If one of the units or components in the system is fault, an additional supply will be made with the replacement equipment. A qualified engineer from our company will visit site and configures the system. Our customer can also take advantage of the extended warranty.

It depends on the project’s complexity. ARIT provides two to three years period. Additionally, our customers can increase the warranty period up to 5 years.

We offer equipment manufactured to withstand in the harshest conditions. The life cycle of the system components is 15 years, yet for some devices it can be even 25 years (with a regular maintenance).

The warranty period for the purchased equipment allows you to repair it at the expense of the supplier or to replace it with a new one if it is impossible to restore it. For each device supplied spare parts and accessories can be offered for prompt direct restoration of functionality by the customer and its qualified staff.

Our system offers a variety of integration options with external systems. For example, fire and gas alarms, as well as automated process control systems (APCS) can be connected using dry contacts, Modbus and CANopen protocols, equipment monitoring systems – via SNMPv3, telephony – via SIP protocol, emergency notification systems (for example, GOChS) – using dry contacts and a low-frequency audio signal, video systems and access control systems.

After delivery of the equipment our engineer will do the commissioning work with the equipment.

We offer a variety of integration options with external systems: for example, fire and gas alarms, as well as automated process control systems (APCS). If the alarm is activated, the programmed scenario will be automatically executed: turning off general and process ventilation, starting smoke removal, closing gates and valves, stopping the production process.

Flexible INTRON-X system can integrate with your access system. In case of emergency all evacuation gates will be automatically opened, including checkpoints for unimpeded access for emergency response services.

The equipment can be picked up from our warehouse by FCA Grossbeeren – an export declaration (Ex1) will be issued for you or we can deliver at DAP or CIP all according to Incoterms-2020.

We provide clients with flexible choice options. For your convenience, we offer a wide range of order delivery methods, including rail, sea, air and road delivery. Delivery will be carried out on DAP or CIP conditions, according to Incoterms 2020.

By Car: 10 to 60 days. By Air: 7 to 14 days. Multimodal (using several transport types): 10 to 30 days.

Yes, all cargo delivered by us is always insured. In the event of an insured event, we receive a notification from the insurance company, without waiting for the conclusion and at the same time prepare a new delivery to your site.

Packing is always chosen according weather conditions and transport type that will be used to deliver the equipment. We have special packaging for transporting equipment to cold regions or vacuum packaging for ocean shipping orders.

After delivery of the equipment, a qualified specialist from our company will be on-site and will perform commissioning and supervision of the equipment installation and will conduct training if required.

Any design most often begins with drawing up an assignment depending on the purpose and type of object. Then we can prepare a full pre-design study (including acoustic coverage) to clarify all the details and gather all the information to prepare a tailored solution. We provide assistance in the development of working documentation to successfully pass the State Expertise according to international standards.

Our system is decentralised and because of this the system is freely scalable.

Our system offers different integration options with external systems:

- Integration with security perimeter and access control systems?
- Fire and gas alarm systems or Automated Process Control System (APCS) – using open dry contacts, Modbus, CANopen protocols;
- Monitoring system – via SNMP v.3;
- Telephone system – SIP protocol;
- Civil protection and emergency response systems (CES) - using open dry contacts and an audio signal (LF)
- Integration with Video – camera rotation during a call or alarm-signal received on the NCP a PC-based Intercom Station. Alarms enabled by Video

Analytics System. Transmits a signal to save important video in the archive under alarm scenario set.

ARIT provides full project support from first contact and pre-project inspection to post-warranty service. Services include: pre-sale, design, incoming inspection, assembly, outgoing inspection (FAT), commissioning, training, technical support, service and repair.

We offer our clients a comprehensive solution and support them at any stage of its implementation. Therefore, commissioning, design, assembly, etc. included in the price of the system. For more information, please contact your personal manager.

ARIT has prepared demonstration kits of communication and video surveillance systems for our clients. This equipment will be sufficient to evaluate the functionality and potential of the systems. A trained and qualified pre-sale engineer will visit you on-site, install and configure the equipment, showing its functionality and answer all the questions. You can obtain more detailed information from your personal manager. Please contact us.

All equipment we provide for a test drive is insured. Additionally, ARIT informs the customer about the terms of insurance and notifies about all the nuances and obligations.

Test drive is always tailored for each customer. We take into account the specifics of your technological processes and offer equipment that meets your production needs. Demo-equipment can be tested by the customer up to one month. During this time you can freely evaluate its functionality and easiness of use. More information at your personal manager. Please contact us.

Our company has a long and proven experience in international projects in the CIS countries and Middle East in accordance with the requirements and international standards of world's leading engineering companies.

Each System is unique and tailored calculated under production stage, including configuration, functionality, redundancy and also additional services for design, delivery, assembly, configuration and guarantees for the design.

To provide a quote we need to work together on a project to find out the solutions that fits all the requirements provided.

Either Euro or US dollars or British pounds via SWIFT to the German bank.

Are unique for each project and discussed individually with each customer. It is also possible to use letters of credit and bank guarantees. You can get additional information from your personal manager. Please contact us.

There are variety of discounts, depending on the complexity of the project and the order as well as additional discounts for 100% prepayment. You can get additional information from your personal manager. Please contact us.

If the customer has qualified and trained personnel at the facility, we offer the possibility of updating remotely. This means that the company's specialists will be able to carry out the necessary updates and improvements to software or equipment without leaving the facility.

This remote procedure saves the customer time and money, allows them to quickly respond to changes and updates in the software and eliminate problems that arise. To use this service, the customer must have their own qualified specialist trained by our experts.

For more information about the possibility of training the customer's staff, please contact your personal manager. He will tell you about the available training programs, conditions and cost. Training of the customer's personnel will not only make it possible to use remote updates, but also increase the competence of employees, which, in turn, greatly facilitates the maintenance of equipment or software.

Updating software of complex systems requires special attention from qualified specialists of the supplier. The first advantage of this approach is that trained employees have in-depth knowledge of the system and are able to update with minimal risk of errors. This helps to prevent possible failures and problems that may occur if an update is performed incorrectly.

The second advantage is that the supplier's specialists have access to specialized software (firmware) that are required to update the system. They have up-to-date information about the latest software versions and can install it according to the requirements and capabilities of the system. This ensures reliability and stability after the upgrade.

The personal account and the knowledge library are indispensable tools for obtaining up-to-date information about new products in the field of hardware, software and functionality. In the personal account the user can find links to the latest updates and releases, as well as access additional materials and documentation. The Knowledge Library provides detailed descriptions of new products and features, as well as instructions on how to install and use them. In addition, the user can use the On-Demand/IN function to get personalized information about specific new products that they are interested in. This approach allows you to quickly get all necessary information and stay up-to-date with the latest trends and developments in the field of hardware and software.

Our company provides consulting and information courses in the following areas: Basic: Consulting and information courses on administration public address communication system types “INTRON-D” / “INTRON-D plus” / “INTRON X”.

Individual/Advanced: Consulting and information courses on configuring public address communication system types “INTRON-D” / “INTRON-D plus” / “INTRON X”.

Basic: Consulting and information courses on administration Dallmeier industrial video surveillance system.

Individual/Advanced: Consulting and information courses on configuring the Dallmeier industrial video surveillance system.

Each graduate receives a numbered personalized certificate for the right to administer the “INTRON-D” / “INTRON-D plus” / “INTRON X” system, valid for one year and certified by the signature and the seal of the company.

Note: The obtained certificate is not an educational document and does not entitle to commissioning works.

Training is conducted by a qualified trainer who has experience working with the equipment. Each student receives deep theoretical knowledge, skills of practical work with the system, as well as in-depth knowledge applicable specifically to the customer’s (student’s) solution.

You can obtain additional information from your personal manager. Please contact us.

You can obtain additional information from your personal manager. Please contact us.

You can obtain additional information from your personal manager. Please contact us.

Our specialists can offer several training programs: at the site where the equipment is installed, or at the ARIT service center, as well as at the manufacturer’s base.

The partner program is provided upon request. To work at the facilities of customers and other clients, the partner must first coordinate the start of work with ARIT in order to prevent the intersection of interests with other partners or with ARIT managers. The partner must send an e-mail request for securing the object, containing information about the name of the object and its location, as well as the name of the project (workshop, site) for which work is planned. After checking the object in the database, ARIT will send a written notification to the partner about the assignment of the object to the partner, or a reasoned refusal of such assignment and inform about other working conditions for the project.

The partner receives the right to promote and sell ARIT products for end customers and other customers specified in the annex to the partnership agreement on the territory of the agreement and the protocol for securing facilities and receives a special offer for the entire line of equipment. ARIT provides full support at all stages of the partner's projects, provides a full database of marketing, design and technical materials, software products, certificates, and conducts training and education of partners.

Contact us, ARIT potential partners will be requested to provide statutory and financial documents for the audit. After a successful audit, a meeting will be held with the partner to demonstrate ARIT's security and communication solutions and discuss the prospects of co-operation with the partner.